Privacy policy

The LondonPractice is committed to maintaining the accuracy, confidentiality and security of your personal information.

This Privacy Policy describes the personal information that The London Practice collects from or about you, and how we use and to whom we disclose that information. 

What Information Do We Collect?

For the purposes of this Privacy Policy, personal information is any information about an identifiable individual, other than the person's business title or business contact information when used or disclosed for the purpose of business communications. Personal information does not include anonymous or non-personal information. We collect and maintain different types of personal information in respect of those individuals who are, or were clients, therapists contracted by us or employed, including the personal information contained in:  Booking sessions Adding details to waiting list Medical reports/letters CV’s and applications references and interview notes letters and contracts of offer and acceptance of employment/contracting policy acknowledgement training and personal development records invoicing information In addition to the examples listed above, personal information also includes information such as name, home address, telephone and mobile telephone numbers, personal email address, date of birth, marital status, gender and any other information necessary to business purposes, which is disclosed to therapists working at TheLondon Practice where necessary. The London Practice collects personal information directly from you.

In most circumstances where the personal information that we collect about you is held by a third party, we will obtain your permission before we seek out this information from such sources (such permission may be given directly by you or implied from your actions). An example of this would be sending information to your insurance company to process your medical expenses claim or an employment reference. From time to time, we may use the services of third parties and may also receive personal information collected by those third parties in the course of the performance of their services for us. In that case, we will take reasonable steps to ensure that such third parties have represented to us that they have the right to disclose your personal information to us. Where permitted or required by applicable law or regulatory requirements, we may collect information about you without your knowledge or consent.  

‍Why Do WeCollect Personal Information? 

The personal information collected is used and disclosed for our business purposes, including establishing a working relationship, managing or terminating your employment/contract relationship with The London Practice. Such uses include:determining eligibility for initial employment/contracting, including the verification of references and qualifications determining suitable Contractors administering pay and benefits invoicing establishing training and/or development requirements conducting performance reviews and determining performance requirements assessing qualifications for a particular job or task gathering evidence for disciplinary action, or termination establishing a contact point in the event of an emergency (such as next of kin) complying with applicable labour or employment/contract statutes compiling directories ensuring the security of company-held information and such other purposes as are reasonably required by The London Practice. 

‍Monitoring

The work output of The London Practice employees and Contractors, whether in paper record, computer files, or in any other storage format belongs to us, and that work output, and the tools used to generate that work output, are always subject to review and monitoring by The London Practice.

‍How Do We UseYour Personal Information?

We may use your personal information for the purposes described in this Policy, or for any additional purposes that we advise you of and where your consent is required bylaw, we have obtained your consent in respect of the use or disclosure of your personal information. We may use your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so. 

When Do We Disclose Your Personal Information? 

We may share your personal information with our employees, Contractors, consultants and other parties who require such information to assist us with establishing, managing or terminating our employment/contract/client relationship with you. Also, your personal information may be disclosed: as permitted or required by applicable law or regulatory requirements. In such a case, we will not disclose more personal information than is required under the circumstances to comply with valid legal processes such as search warrants, subpoenas or Court orders as part of The London Practice regular reporting activities to protect the rights and property of The London Practice during emergency situations or where necessary to protect the safety of a person or group of persons where the personal information is publicly available; or with your consent where such consent is required by law.  

Notification and Consent 

 Privacy and employment laws do not generally require The London Practice to obtain your consent for the collection, use or disclosure of personal information for the purpose of establishing, managing or terminating your employment relationship.In addition, we may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so. To the extent that your consent is required, we will assume, unless you advise us otherwise, that you have consented to The London Practice collecting, using and disclosing your personal information for the purposes stated above. Where your consent was required for our collection, use or disclosure of your personal information, you may, at anytime, subject to legal or contractual restrictions and reasonable notice, withdraw your consent. All communications with respect to such withdrawal or variation of consent should be in writing and addressed to the Chief ExecutiveOfficer. 

‍How is YourPersonal Information Protected? 

The LondonPractice endeavours to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to protect your personal information from loss and unauthorised access, copying, use, modification or disclosure. 

‍How Long isYour Personal Information Retained? 

Except as otherwise permitted or required by applicable law or regulatory requirements,The London Practice will retain your personal information only for as long as it believes is necessary to fulfil the purposes for which the personal information was collected (including, for the purpose of meeting any legal, accounting or other reporting requirements or obligations). We may, instead of destroying or erasing your personal information, make it anonymous such that it cannot be associated with or tracked back to you. In most cases your data will be deleted 6 years after you have left the company. If you have applied to work for The London Practice and have been unsuccessful, we will retain your data.This will be deleted after 6 months. 

‍Updating YourPersonal Information 

It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of your employment, please keep us informed of such changes.  

Access to Your Personal Information 

You can ask to see the personal information that we hold about you. If you want to review, verify or correct your personal information, please contact the ClinicalDirectors. Please note that any such communication may be required in writing.When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. We may charge you a fee to access your personal information; however, we will advise you of any fee in advance. If you require assistance in preparing your request, please contact the ClinicalDirectors. Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will try to inform you of the reasons why, subject to any legal or regulatory restrictions. 

‍Your other legal rights 

Data protection legislation also provides you with certain other rights. These are not always absolute rights and must be considered in the wider scope of the legislation. These rights are: right to erasure, also known as the right to be forgotten. The broad principle underpinning this right is to enable an individual to request the deletion or removal of personal data where there is no compelling reason for its continued processing. In some circumstances this is not an absolute right to restrict processing. You have the right to ‘block’ or suppress processing of personal data. Again this is not an absolute right and will depend on the circumstances and any other legal/statutory obligationsThe London Practice may have right to data portability. This is unlikely to apply in the circumstances of employment right to object to processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling). This is unlikely to apply in the circumstances of employment rights related to automated decision making including profiling. This is unlikely to apply in the circumstances of employment/contracting Any questions you may have regarding the processing of your personal data should be directed at the ClinicalDirectors of The London Practice.

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